Social technologies are increasingly being used to connect with customers to build strong and lasting relationships.
Social Commerce encompasses a range of eCommerce tools via social networks including Facebook, Twitter, Pinterest and Groupon to enable shoppers to get advice from trusted individuals, find goods and services and then purchase them.
The use of customer ratings and reviews, user recommendations and referrals, social shopping tools, forums and communities, social applications and social advertising are all commonly used social commerce tools that have been found to increase customers’ trust in one retailer over another.
Do any of these statements apply to your business?
We want to learn where our customers hang out
We’re looking to get our products and services in front of our customers
Whatever reasons you have for wanting to use social media more effectively, PureNet can help you generate more traffic and increase sales by applying a strategic mix of blogs, forums, online PR, video content, social network sites and buzz monitoring.
Social Commerce
We want to engage customers based on their social behaviour
We want more traffic and to increase sales via social channels