AI Lab

AI at work, and the research behind it.

The PureNet Group's AI Lab has two sides. At PureNet we put AI to work in ecommerce, customer portals and the back office. At Enceladus.ai, our sister company, the Lab researches and proves the products, frameworks and methods behind it.

Try AI Assist, live.

AI Assist answers questions about PureNet from this website, and shows you where each answer comes from. It's built the same way as the AI Assist in Sign2Approve, our group's approvals product, and as the AI we put to work in clients' storefronts and portals. Ask it anything about our services.

AI at work

What AI looks like inside your business.

Agents, forecasting and search, working inside the storefronts, portals and systems you already run.

  • Agents that act

    Agents that quote, reorder, answer and escalate inside your storefront, portal and back office.

  • Forecasting and pricing

    Demand optimisation and dynamic pricing for online retailers, part of our AI work since 2014.

  • Search that understands

    Personalised search and intelligent merchandising that learn from your customers.

  • Orders and documents, read for you

    Purchase orders, invoices and forms emailed as PDFs, read and keyed into your ERP, ready for someone to confirm.

  • Product content at scale

    Product descriptions written from your attributes, in your brand's voice, and translated for each market.

  • A service inbox that sorts itself

    Every email and enquiry tagged by what it's about and how urgent it is, and sent to the right team.

  • Find it from a photo

    Customers and trade buyers snap a part or a product, and AI finds the match in your catalogue.

  • Orders that look wrong, flagged

    Unusual orders and payments spotted as they arrive, and held for a person to check.

  • Reorders before they run out

    Predicts when each trade customer will need to reorder, and prompts them in your portal with a basket ready.