A mobile-first upgrade of Northgate Insurance Services’ customer portal
How PureNet built on the existing portal for Northgate Insurance Services (formerly Auxillis) and created a mobile-optimised solution for a long-term business partner.
Portals & Apps
Portals and apps that let customers serve themselves.
Customer, trade, punchout and business-intelligence portals and mobile apps for B2B and B2C organisations, integrated with the systems that run your business. Delivered for Northgate Insurance Services, Haven Power, Tata Steel, Mitie, Amcor, E.ON and local government.
78%Fewer helpdesk calls after the Northgate Insurance Services portal
35%Conversion on the Pedigree Wholesale trade app
64%Of Pedigree app users returning every week
120mLive SAP prices on Pedigree Wholesale's B2B portal
What we build
Portals and apps for every kind of customer.
Customer portals
Secure self-service for accounts, cases, documents and orders.
B2B and punchout portals
Trade ordering, and your catalogue inside Coupa, Proactis and other procurement systems.
Mobile apps
Native-quality iOS and Android apps, offline-ready and integrated with your ERP.
Custom CMS and websites
Content-managed sites on Umbraco, WordPress and .NET.
Integration
SAP, Sage, Microsoft Dynamics, Salesforce, EPoS, payments and logistics, monitored 24/7.
AI for customer portals
Assistants and agents grounded in each customer’s own account.
We are delighted with the customer portal provided by PureNet. The initial customer feedback we have received has been positive and the online functionality means we can now offer both our SME and I&C customers a more rounded package.
Our work
Portals and apps we have built.
Bespoke Portal for Family Fund Business Services
PureNet was tasked with a bespoke portal adoption for Family Fund Business Services, a wholly owned subsidiary of a UK leading charity. Read more!
One portal joining up a global water-cooler business's systems
A resource planning portal for Angel Waterlogic, joining up the systems of the businesses it acquired so delivery routes, drivers, skills and holidays are planned in one place.