Accessibility statement

Last reviewed 14 November 2026.

We want everyone to be able to use this website, whatever device they use and however they use it. Accessibility is also part of the UX and CX work we do for our clients, so we hold our own site to the same standard we recommend to them.

This statement covers purenet.co.uk. Our aim is for it to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What you should be able to do

use the whole site with a keyboard alone, with a visible focus outline and a link to skip straight to the main content
use the site with a screen reader, with page titles, headings, landmarks, labelled form fields and descriptions of meaningful images
zoom to 400% and use the site on a narrow screen without scrolling sideways
read text that has enough contrast against its background
pause anything that moves or changes on its own, such as carousels and changing examples
see the site without animation if you've turned on "reduce motion" on your device
fill in our forms with clear labels, and error messages that say what to fix

How we test

A manual review against WCAG 2.2 AA, in November 2026. We fixed everything it found, including the mobile menu, form field borders, colour contrast, page titles, heading order and pause controls.
Automated checks of every page. We test every page on the site at eight screen widths, from a 320-pixel phone to a 1920-pixel desktop, and run the axe accessibility checks against WCAG 2.2 AA. The latest run, in November 2026, found no failures.
Checks as we build. New pages and features are checked in the same way before they go live.

This website has not yet been audited by an independent accessibility organisation.

Compliance status

We believe this website meets WCAG 2.2 level AA, apart from the limits listed below. If you find something we've missed, please tell us.

This badge is our own claim for the whole of purenet.co.uk, with the limits below. W3C provides it but doesn't check websites that use it.

Known limits

Older blog posts and press releases. Our news archive goes back to 2014. Some older pictures may have shorter descriptions than we'd write today, and a few may show text as a picture.
PDF documents. Our downloadable guides are tagged for screen readers, but they haven't been tested as thoroughly as our web pages. Our ISO certificates are issued as PDFs by our certification body; their details are also written out on our certification page.
The map on our contact page. The interactive map can be hard to use with a keyboard or screen reader. Our address, phone number and a link to directions are next to it as text.
Services from other providers. The spam check on our forms (Cloudflare Turnstile) and the AI Assist panel are provided by others. We've checked how they work on our pages, but we don't control all of their content.
Links to other websites. Websites we link to have their own accessibility, which we can't control.

Accessibility in our client work

We've built accessible websites for clients for many years. The site we built for DisabledGo, the UK's leading provider of access information, had its AA status validated by the Shaw Trust. With DisabledGo, we also built VisitScotland's accessible tourism training, which teaches tourism businesses to welcome visitors with access needs.

Accessibility is part of our UX and CX consultancy, with automated testing, colour contrast checks and manual keyboard testing against accessibility standards.

Tell us about a problem

If you find any part of this website hard to use, or you need information from it in a different format, please contact us:

email hello@purenet.co.uk
call 01904 898 444

Tell us the web address of the page and what the problem was. We'll acknowledge it and tell you who is looking into it. If you're not happy with our response, you can use our feedback and complaints process.

Accessibility statement.